Request order cancellation

An order can be cancelled until the parcel is handed to the courier. After shipping, returns apply (14 days from delivery), as set out in the refund policy.

E.g. #AQF1078 — you will find it in the confirmation e-mail.
What would you like to cancel?

The request does not cancel the order automatically: we check it and confirm by e-mail. If you have paid, the amount is refunded the same way after cancellation.